- Is HALLĒ Concierge a medical practice?
- No. HALLĒ is a wellness-and-education provider, not a medical practice. The concierge program offers wellness education, functional nutrition guidance, and bone health assessment access. It does not constitute a provider-patient relationship or medical advice. See our Legal Disclaimer for full scope.
- Is this HSA/FSA eligible?
- Functional medicine consultations with a licensed provider are generally HSA/FSA eligible. We recommend confirming with your plan administrator before booking, as eligibility can vary by account type. We provide itemized receipts for all sessions to make reimbursement straightforward.
- Do I need to live in Florida to join?
- No. Dr. Krystyna works with members across all 50 states via telehealth. The VIP plan’s REMS scans are coordinated at a licensed imaging partner near you — we handle the scheduling, wherever you are.
- What is the difference between the consultation and the monthly support?
- The single consultation is a complete 60-minute session — useful for a second opinion, a focused review, or a starting point before you commit. Monthly support is an ongoing relationship: your provider tracks progress over time, adjusts your plan as markers shift, and is reachable between sessions. One is a snapshot. The other is a story.
- Does the VIP plan replace my doctor?
- No, and it is not designed to. HALLĒ’s concierge program is a wellness and education partnership — Dr. Krystyna works alongside your existing care team, not instead of it. She can share summaries with your physician and help you ask better questions at your next appointment.
- What if I want to cancel?
- Monthly members can cancel before their next billing cycle with no penalty. VIP annual members who cancel mid-year receive a prorated credit toward a consultation plan. We make it easy because we want you here because it is working, not because leaving is complicated.
- Is the Personal Health Coach a separate person or Dr. Krystyna?
- A separate dedicated coach — so you have two people in your corner. Dr. Krystyna leads your clinical care and reads your results. Your Health Coach focuses on daily habits, accountability check-ins, and keeping your plan moving between provider sessions.