- Is HALLĒ Concierge a medical practice?
- No. HALLĒ is a wellness-and-education provider, not a medical practice. The concierge program offers wellness education, functional nutrition guidance, and bone health assessment access. It does not constitute a provider-patient relationship or medical advice. See our Legal Disclaimer for full scope.
- Is this HSA/FSA eligible?
- Functional medicine consultations with a licensed provider are generally HSA/FSA eligible. We recommend confirming with your plan administrator before booking, as eligibility can vary by account type. We provide itemized receipts for all sessions to make reimbursement straightforward.
- Do I need to live in Florida to join?
- No. Dr. Krystyna works with members across all 50 states via telehealth. The VIP plan’s REMS scans are coordinated at a licensed imaging partner near you — we handle the scheduling, wherever you are.
- What is the difference between the consultation and the monthly support?
- The single consultation is a complete 60-minute session — useful for a second opinion, a focused review, or a starting point before you commit. Monthly support is an ongoing relationship: your provider tracks progress over time, adjusts your plan as markers shift, and is reachable between sessions. One is a snapshot. The other is a story.
- Does the VIP plan replace my doctor?
- No, and it is not designed to. HALLĒ’s concierge program is a wellness and education partnership — Dr. Krystyna works alongside your existing care team, not instead of it. She can share summaries with your physician and help you ask better questions at your next appointment.
- What if I want to cancel?
- Both Concierge Monthly and VIP members can cancel before their next billing cycle with no penalty. We make it easy because we want you here because it is working, not because leaving is complicated.
- Is the Personal Health Coach a separate person or Dr. Krystyna?
- A separate dedicated coach — so you have two people in your corner. Dr. Krystyna leads your clinical care and reads your results. Your Health Coach focuses on daily habits, accountability check-ins, and keeping your plan moving between provider sessions.